PopaDex FAQ

Here are some commonly asked questions about PopaDex and our net worth tracking platform.

1. What is PopaDex?

PopaDex is a comprehensive personal finance management app designed to help users streamline their financial life, offering tools for budgeting, expense tracking, and investment analysis across different tiers of service.

2. How does PopaDex protect my financial data?

We prioritise your security with bank-level encryption and never share your data without consent. Our platform uses advanced technologies to ensure your financial information is secure and private.

3. Can I use PopaDex for free?

Yes, PopaDex offers a free tier with essential financial management tools, including account tracking and budgeting. Premium features are available in our paid tier.

4. What features are included in the Paid Tier?

The Paid Tier provides advanced features such as automated transaction categorization, deeper financial insights, priority customer support, and integration with more financial institutions.

5. How do I import my financial data into PopaDex?

You can manually enter transactions or connect your financial accounts for automatic updates. Our platform supports integration with major banks and financial institutions for seamless data import.

6. Can I access PopaDex on multiple devices?

Absolutely! PopaDex is available on various devices, ensuring you can manage your finances anytime, anywhere, with seamless synchronization across platforms.

7. What if I need help using PopaDex?

Paid Tier members enjoy customer support. Reach out through our in-app support feature or email us for assistance.

8. Where do I have to be based to open an account?

PopaDex welcomes users from various regions. While our primary focus is the European market, we offer services to a global audience. Check our website for any specific regional restrictions.

9. Who can I contact if I have more questions?

For further inquiries, please reach out to our customer support team via email at [email protected] or through our in-app contact form. We’re here to assist you with any questions or concerns.

10. Are there any hidden fees?

PopaDex prides itself on transparency. There are no hidden fees for using our platform. Our free tier offers a range of services at no cost, and any charges for our Paid Tier or additional services are clearly outlined on our website.

11. Which Banks are Covered?

PopaDex connects to over 15,000 banks across 30+ countries and counting. Please see below for our full coverage. We cover the vast majority of US banks, however if your bank is located in the USA and you’d like to confirm whether it is covered, please get in touch with us at [email protected].

We hope this FAQ addresses your queries. If you have more questions, don’t hesitate to get in touch!