Frequently Asked Questions About PopaDex
What is Net Worth and Why Track It?
Net worth is the total value of everything you own (assets) minus everything you owe (liabilities). According to the Federal Reserve’s 2022 Survey of Consumer Finances, the median net worth of American families is $192,900—yet 56% of Americans don’t know their net worth (Bankrate, 2023). Tracking this number is the foundation of financial planning.
Here are answers to the most common questions about PopaDex and our net worth tracking platform.
1. What is PopaDex?
PopaDex is a net worth tracking application that automatically aggregates your financial accounts—including bank accounts, investments, property, and debts—into a single dashboard. It supports over 15,000 financial institutions across 30+ countries, making it one of the most globally comprehensive personal finance tools available. The platform offers both free manual tracking and premium automated syncing for €5/month.
2. How does PopaDex protect my financial data?
PopaDex uses 256-bit AES encryption—the same security standard used by major banks and financial institutions. We employ read-only bank connections (we can never move your money), and your credentials are never stored on our servers. All data is encrypted both in transit and at rest, ensuring enterprise-grade security for your financial information.
3. Can I use PopaDex for free?
Yes. PopaDex offers a free Standard plan that includes manual account tracking, net worth calculations, and basic budgeting tools. The free tier is ideal for users who prefer to manually update their account balances or who are just starting their net worth tracking journey. According to a 2023 Bankrate survey, 28% of people who track their net worth use spreadsheets—PopaDex’s free tier offers similar flexibility with better visualization.
4. What features are included in the Paid Tier?
The Premium plan (€5/month) includes:
- Automatic bank syncing with 15,000+ financial institutions
- Real-time net worth updates
- Advanced analytics and historical tracking
- Multi-currency support with automatic conversion
- Priority customer support
- No credit card required for the free trial, with a 30-day money-back guarantee
5. How do I import my financial data into PopaDex?
PopaDex offers two methods: manual entry (free) or automatic bank connections (Premium). For automatic syncing, simply search for your bank, enter your credentials through our secure connection, and your accounts appear within minutes. The average American household has 5.3 financial accounts (Federal Reserve)—PopaDex can aggregate all of them in one place.
6. Can I access PopaDex on multiple devices?
Yes. PopaDex is a web-based application accessible from any device with a browser—desktop, laptop, tablet, or smartphone. Your data syncs automatically across all devices, so you can check your net worth whether you’re at home or traveling abroad.
7. What if I need help using PopaDex?
Premium members receive priority customer support via email. Free tier users can access our comprehensive help documentation and FAQ. Average response time for Premium support is under 24 hours.
8. Where do I have to be based to open an account?
PopaDex is available globally, with bank integrations covering 30+ countries including the United States, United Kingdom, European Union, Canada, Australia, and more. According to the Henley Private Wealth Migration Report, 142,000 millionaires relocated internationally in 2024—PopaDex is specifically designed for this globally mobile population.
9. Who can I contact if I have more questions?
For further inquiries, contact our customer support team at [email protected] or through our in-app contact form. We typically respond within 24 hours for Premium users and 48-72 hours for free tier users.
10. Are there any hidden fees?
No hidden fees. PopaDex operates on a transparent freemium model: the Standard plan is completely free forever, and the Premium plan is €5/month (approximately $5.50 USD) with no contracts or commitment. You can cancel anytime, and we offer a 30-day money-back guarantee on all Premium subscriptions.
11. Which Banks are Covered?
PopaDex connects to over 15,000 financial institutions across 30+ countries, covering approximately 95% of banking relationships for users in supported regions. This includes major banks like Chase, Bank of America, Wells Fargo, HSBC, Barclays, and thousands of credit unions and regional banks. See our full coverage list below. If your bank isn’t listed, contact us at [email protected].
We hope this FAQ addresses your queries. If you have more questions, don’t hesitate to get in touch!